TanglePay FAQs
  • What is TanglePay?
  • General
    • How do I install TanglePay?
    • How to create a wallet
      • How to import a wallet
      • How to connect ledger(hardware wallet)
    • Asset
      • What asset can you deposit?
      • How to tansfer asset
      • How to import token
    • NFT
      • How to buy NFT
      • Withdraw NFT
      • Sell NFT
      • Merge NFT
    • Staking
    • Dapp
      • Iotabee
      • Soonerverse
    • Transactions
      • How can I view my transaction history
      • Why does transaction fail?
      • How to view account in explorer
    • TanglePay and Firefly
      • Why my Firefly wallet cannot show full balance on TanglePay?
    • GroupFi trollbox by TanglePay
      • How to access GroupFi trollbox
      • How to mint your web3 name NFT
      • How to join, leave, mark and unmark a group
  • Security
    • How to import private key
    • How do I restore wallet?
    • How to keep my wallet safe?
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  1. Security

How do I restore wallet?

PreviousHow to import private keyNextHow to keep my wallet safe?

Last updated 1 year ago

If you cannot remember your password, you will need to restore your account using your Secret Recovery Phrase (also known as seed phrase or mnemonic phrase) and create a new password.

To restore your wallet, follow these steps:

Step 1: Open the wallet application or platform you were using.

Step 2: Look for the option to "Add wallets" It is usually found on the login screen or in the settings menu.

Step 3: Select the "Mnemonic Import " or "Import Private Key" option.

Step 4: You will be prompted to enter your Secret Recovery Phrase (also known as seed phrase or mnemonic phrase). This is a series of words provided to you when you initially set up your wallet.

Step 5: Enter each word of your Secret Recovery Phrase in the correct order. Take care to accurately type each word.

Step 6: Once you have entered all the words, click on "Import Wallet"

Step 7: You may be asked to set up a new password for your wallet. Follow the instructions and choose a strong, unique password.

Step 8: Confirm the new password by entering it again.

Step 9: After confirming the password, your wallet should be successfully restored, and you should have access to your funds and assets.

It is crucial to keep your Secret Recovery Phrase safe and secure. Store it in a secure location offline, such as a hardware wallet or a physical copy. Never share it with anyone and be cautious of phishing attempts or fraudulent websites asking for your recovery phrase.